Discover the World's Hidden Treasures

Last Updated: December 2024

Information We Collect

We collect personal information you provide directly, including name, contact details, travel preferences, and payment information. We also collect technical data through cookies and analytics tools to improve our services.

How We Use Your Information

• Process bookings and provide travel services
• Communicate about your trips and provide customer support
• Send marketing communications (with consent)
• Comply with legal obligations and ensure safety
• Improve our website and services through analytics

Information Sharing

We share information with trusted partners including local tour operators, accommodation providers, and payment processors solely to deliver our services. We never sell personal data to third parties.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access controls to protect your personal information.

Your Rights

You have rights to access, correct, delete, or restrict processing of your personal data. Contact us at [email protected] to exercise these rights.

Contact Us

For privacy-related questions: [email protected] or call +1 (212) 555-7839

Effective Date: December 2024

Service Agreement

By booking with Trusted Globe Odyssey, you agree to these terms and conditions. Our services include cultural tour planning, local guide coordination, accommodation booking, and 24/7 travel support.

Booking and Payment

• $500 deposit required to confirm bookings
• Full payment due 60 days before departure
• Prices include all listed services and exclude airfare unless specified
• Currency exchange fluctuations may affect final pricing

Cancellation Policy

• 90+ days before departure: Full refund minus $200 processing fee
• 60-89 days: 50% refund
• 30-59 days: 25% refund
• Less than 30 days: No refund (travel insurance recommended)

Travel Insurance

We strongly recommend comprehensive travel insurance covering trip cancellation, medical emergencies, and evacuation. We are not liable for uninsured losses.

Liability and Responsibility

Trusted Globe Odyssey acts as an agent for travel suppliers. While we carefully select partners, we are not liable for their actions or force majeure events beyond our control.

Dispute Resolution

Disputes will be resolved through binding arbitration in New York State under American Arbitration Association rules.

Questions? Contact us at [email protected] or +1 (212) 555-7839

Digital Millennium Copyright Act Policy

Copyright Respect

Trusted Globe Odyssey respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices for copyrighted material.

Reporting Copyright Infringement

To report copyright infringement, send a written notice containing:

• Your electronic or physical signature
• Description of the copyrighted work being infringed
• Location of the infringing material on our site
• Your contact information
• Statement of good faith belief that use is unauthorized
• Statement that information is accurate and you're authorized to act

DMCA Agent Contact

Send DMCA notices to:

DMCA Agent
Trusted Globe Odyssey LLC
2847 Park Avenue
New York, NY 10037
Email: [email protected]

Counter-Notification

If you believe material was wrongly removed, you may file a counter-notification. We'll restore material unless the original complainant files a court action within 14 days.

Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyright, at our sole discretion.

General Data Protection Regulation Compliance

Lawful Basis for Processing

We process personal data based on:

• Consent: Marketing communications and cookies
• Contract Performance: Booking and delivering travel services
• Legitimate Interest: Website analytics and fraud prevention
• Legal Obligation: Tax records and safety reporting

Your GDPR Rights

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Transfer data to another service
• Object: Opt-out of certain processing activities

Data Protection Officer

Contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-7839
Address: 2847 Park Avenue, New York, NY 10037

International Transfers

When we transfer data outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses and adequacy decisions.

Data Retention

We retain personal data only as long as necessary for the purposes collected, typically 7 years for booking records and 3 years for marketing data.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've violated GDPR requirements.

What makes your tours different?

Our tours focus on authentic cultural immersion with local families, small group sizes (max 12), expert guides, and exclusive access to sites and experiences unavailable to typical tourists.

What's included in tour prices?

All accommodations, meals as specified, local transportation, expert guides, entrance fees, cultural activities, and 24/7 support. International flights are typically not included.

What fitness level is required?

We offer tours for all fitness levels. Each itinerary specifies physical requirements, from leisurely cultural tours to challenging mountain treks. We can customize difficulty levels.

How far in advance should I book?

We recommend booking 3-6 months in advance for popular destinations and peak seasons. Some exclusive experiences require even earlier booking.

What about travel insurance?

We strongly recommend comprehensive travel insurance covering trip cancellation, medical emergencies, and evacuation. We can recommend trusted providers.

Can you accommodate dietary restrictions?

Yes, we accommodate most dietary needs including vegetarian, vegan, gluten-free, and religious restrictions. Please inform us during booking.

What's your safety record?

We maintain an exemplary safety record with zero serious incidents in over 2,800 completed tours. All guides are certified in first aid and emergency procedures.

Do you offer single traveler tours?

Absolutely! About 40% of our travelers are solo adventurers. We offer single supplements and can arrange roommate matching for shared accommodations.